Iconic places deserve iconic products. And, recently redefined, our approach to retail and product offering has never looked better. We have plenty in store for your career too.
Gone are the days of retail at the National Trust just being gift shops filled with tea towels and mugs. Today, we’re a £multi-million retail chain with over 260 stores in England, Wales and Northern Ireland and a fast-growing ecommerce operation. We’ve transformed how we do retail, reshaping product ranges and refining processes to make things as effective and efficient as possible. For us, it’s about bringing the spirit of our places and brand to life through our products. It’s a time of exciting change and great opportunity for retail professionals joining us.
Across homewares, food, outdoors, accessories, books, artisan and craft, our product ranges are expanding every single day – from pressed craft cider and chutneys to geometric home furnishings designed by local craftspeople. As you can imagine, what our customers want to buy on a Cornish clifftop often differs from what people might be browsing for in a Central London modernist house. But as all profit goes back into our work, it’s crucial that we’re getting the right products on the right shelves at the right time. Whether you’re a merchandiser or buyer, a commercially minded manager or a retail assistant, you’ll play an important part in making sure we’re smashing sales targets, generating profit and most importantly, delighting our customers. In return, we’ll give you the chance to be creative and the support to build a brilliant career.
The Trust’s retail profile has been raised massively over the past couple of years, and I feel incredibly proud to be part of that team helping to achieve strong growth, year upon year.
I love the diversity in my role, and it’s great to meet other managers and share best practice. I’m also given a lot more responsibility than I’d find in a high-street role; I’m able to make high level decisions for the shop’s future and I really feel like my voice is being heard.